Politique de remboursement
Items purchased through this website can be returned, subject to the terms and conditions below, to any Habit store. Along with the items being returned you must provide proof of purchase - for example a copy of your Order Confirmation.
- We accept returns no later than 14 business days from the date of delivery or pick-up in store.
- Items can be exchanged or a credit note issued. Credit notes are valid for 90 days.
- Items that are damaged, soiled, washed, used, altered or worn cannot be returned.
- Items that have had the Habit swing tags removed cannot be returned.
- Discounted or sale items cannot be returned and will not be accepted under this policy.
- Sealed items that are unsuitable for return due to health protection and hygiene reasons e.g. underwear or swimwear cannot be returned.
Exchanges for a change of size
If you decide that any Habit item that you have purchased is the wrong size, you can where an alternative is available, request a change in its size.
You must present, as well as the original item, proof of purchase for example the Order Confirmation to any Habit store. The return for as change in size must be completed within 14 days of the item being delivered or picked up in store.
Return of defective items
If an item that you have received is defective, please notify us via office@habit.mu providing pictures of the defective item within 14 days of the item being delivered or picked up in store.
If the pictures show a defect, we will arrange for you to return the item to a Habit store for further inspection. A final decision will be reached within 7 working days of it being returned. If the item is deemed to be defective, we will refund or provide a credit note or allow an exchange or a combination of these. If we refund we will also refund the delivery fee.
Terms of Service
Please refer to our full Terms of Service for further information.
Last updated: 18 April 2024